Thank you for stopping by. We are always willing to help. See belows for ways in which you can reach us.
You can reach us by email, phone or mail.
Get a response within 24 hours by dropping a line at info@theonpointsuccess.com
Typically, it takes us between two and three weeks to complete most projects. However, depending on the scope of your specific project, it might take us longer. Prior to signing an agreement, we will be clear on the terms and conditions of that project.
We do offer discounts for multiple projects worth at least $5000.
We do not have low budget options. However, we do have payment plans for select vendors reviewed on a case-by-case basis.
Our goal at Onpoint Success is to serve our customers diligently and to be sure they are completely satisfied. However, we understand that situations change and there might be a need to issue refunds. That’s why we have instituted a convenient refund service.
If you pay for a project, we will offer you a full refund up to 72 hours before the start of the project. For refund requests less than 72 hours and up to 24 hours prior to the start of the project, we will offer a 70% refund.
Once the project starts, we are unable to issue a full refund. However, we will
pro-rate the amount of man-hours worked and use that to calculate the amount of refund due. If we complete over 50% of your project, we will not issue a refund.
For subscription services, there are no refunds once the subscription commences.
